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Sales Advisor - 30 hours/week

H&M Group
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Job Description

We are currently looking for part-time Sales Advisors joining our store in Tallinn, Estonia, who are motivated and excited to join our growing brand with quality and customer experience at its core.

Key responsibilities:

  • To always put our customers first! You work actively to increase sales and contribute to creating the best possible customer experience for everyone visiting the store while always supporting your team.
  • Keep updated and share information on size, fit, materials, garment care, the story of our products and styling options with customers.
  • Processing our customer transactions at the cash desk.
  • Receiving and processing our deliveries.
  • Helping to prepare our Season Sales and regular seasonal campaigns.


To be successful in the role as Sales Advisor, we believe you are a team player with a proactive and helpful approach, fostering collaboration and collective success. You have a positive mindset, where you are eager, optimistic and motivated when interacting with customers and colleagues.

We also believe you are flexible and able to adjust to changing circumstances and customer needs, and that you can take initiatives and independently in a quick and effective way address customers’ needs. In addition, you are communicative and socially confident, fostering a positive interaction with colleagues and customers.

We are a diverse group that takes pride in our work, and we are looking for individuals who share our passion for providing excellent customer service.

What you need to succeed:

  • You have a positive attitude and act with warmth and in a genuine way.
  • Previous experience within retail, merchandising and/or customer service in some way.
  • Our ideal candidate is enthusiastic about fashion, quality, and sustainability, and takes ownership of their responsibilities to drive sales.
  • We also value reliability, flexibility, and availability on peak customer days, such as Fridays and weekends.
  • Note: Good local language skills is a requirement. Estonian B1 level is mandatory.

At ARKET, we believe that success is a collaborative effort, and we are always striving to improve our business together as a team.

Additional Information

This is a Part-time contract, offering 30 hours a week, starting in August 2024. Apply by sending in your CV in English or Estonian as soon as possible.

Due to data policies, we only accept applications through our career page.

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

ARKET is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

ARKET is a modern-day market with a Nordic soul, offering a mix of fashion, homeware and a café while having quality, sustainability and transparency at the core of our business. ARKET’s mission is to democratise quality through widely accessible, well-made, durable products, designed to be used and loved for a long time. Learn more about ARKET here.

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